24×7 Emergency: +91-7979735721, +91-8789999644
Sattar, Sarai Maner, Patna – 801113 jpimspatna@gmail.com
BUHS Affiliated • NMC Recognized • Ayushman PM-JAY
JPIMS Official Seal Emblem
JP INSTITUTE OF MEDICAL SCIENCE & HOSPITAL जे.पी. इंस्टीट्यूट ऑफ मेडिकल साइंस एवं हॉस्पिटल, पटना Premier 650+ Bed Multi-Specialty Hospital • 24x7 Emergency, ICU & Advanced Healthcare
NMC Recognized BUHS Affiliated Ayushman Bharat PM-JAY
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Casualty & Trauma +91-7979735721
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Help & Information Center

Frequently Asked Questions (FAQ’s)

Find quick and clear answers to the most common questions regarding our hospital facilities, doctor consultations, Ayushman Bharat, emergency casualty services, and inpatient care.

What are the Outpatient Department (OPD) timings at JPIMS Hospital?

General Outpatient Departments (OPD) at JPIMS operate Monday through Saturday from 9:00 AM to 4:00 PM. Registration counters open at 8:30 AM. Highly specialized clinics (Cardiology, Neurology, Urology, etc.) operate as per designated department schedules. Emergency and Trauma care services remain functional 24 hours a day, 7 days a week including Sundays and national holidays.

How can I contact the JPIMS Emergency and 24x7 Ambulance service?

You can directly dial our 24x7 Emergency Casualty Helpline at +91-7979735721 or +91-8789999644. Our advanced cardiac & trauma life support (ACLS) ambulances are equipped with oxygen manifolds, mobile defibrillators, transport ventilators, and trained emergency medical technicians for rapid patient transport across Patna and surrounding districts.

Is Ayushman Bharat (PM-JAY) cashless treatment available at JPIMS?

Yes, JP Institute of Medical Science & Hospital is fully empanelled under the Ayushman Bharat Pradhan Mantri Jan Arogya Yojana (AB PM-JAY). Eligible cardholders receive completely free cashless secondary and tertiary medical treatments, surgeries, medications, and diagnostics up to Rs. 5 Lakh per family per year as per government package norms. Please bring your Golden Card and Aadhaar Card to the Ayushman Mitra Helpdesk at the main entrance.

What is the procedure for Inpatient (IPD) Admission and Cashless Hospitalization?

Inpatient (IPD) admission at JPIMS is initiated upon recommendation by our attending specialist consultant following OPD evaluation or through our 24x7 Emergency & Trauma center. Our dedicated IPD Admission Helpdesk assists patients with room selection (General Ward, Semi-Private, Private AC Deluxe Room, or ICU/CCU), Ayushman Bharat PM-JAY cashless pre-authorization, TPA/Health Insurance processing, and continuous nursing care allocation.

What diagnostic laboratory and imaging facilities are available at JPIMS?

JPIMS features state-of-the-art diagnostic facilities operational 24x7:
  • Radiology: Multi-slice CT Scanner, High-Resolution Digital X-Ray, Color Doppler, Ultrasound, and Mobile Radiography units.
  • Central Clinical Laboratory: Fully automated Biochemistry analyzers, Hematology cell counters, Clinical Microbiology, and Histopathology departments.
  • Cardiology Diagnostics: 12-lead ECG, 2D Echocardiography, TMT, and Holter monitoring.

Can I book an appointment with a specialist doctor in advance?

Yes! You can pre-book your consultation by calling our hospital helpline at +91-7979735721 or emailing jpimspatna@gmail.com. Walk-in registrations at the central OPD counter are also available every morning from 8:30 AM.

What intensive care (ICU) and critical care units does JPIMS have?

JPIMS features comprehensive critical care units including Intensive Care Unit (ICU), Coronary Care Unit (CCU), Neonatal Intensive Care Unit (NICU), and Pediatric Intensive Care Unit (PICU). Each bed is equipped with advanced invasive/non-invasive multi-para hemodynamic monitors, dedicated central oxygen pipeline, precision infusion pumps, and mechanical ventilators supervised round-the-clock by intensivist physicians.

What documents are required to avail Ayushman Bharat treatment?

To process your cashless PM-JAY claim seamlessly, please present:
  1. Original Ayushman Bharat PM-JAY Golden Card / Ayushman Card printout.
  2. Aadhaar Card of the patient (for biometric e-KYC verification).
  3. Ration Card or National Food Security Act (NFSA) document listing family members.
  4. Any previous OPD prescription or referral papers (if applicable).

What accommodations and amenities are provided for patient attendants and visitors?

JPIMS provides comprehensive amenities to ensure the comfort of accompanying family members and patient attendants. These include well-ventilated waiting areas, 24x7 hygienic food court and cafeteria services, clean sanitation and drinking RO water facilities, round-the-clock pharmacy, 24x7 security personnel with CCTV surveillance, and dedicated patient attendant support desks.

Where is JPIMS located and how can I reach the campus?

JP Institute of Medical Science is located at Sattar, Sarai Maner, Patna, Bihar – 801113, conveniently connected along the Patna-Buxar/Arrah highway corridor. The campus is readily accessible via public transport, autos, and private taxis from Danapur Railway Station (approx. 20 km) and Patna Junction. You can view our exact location on Google Maps by clicking Open JPIMS Google Map Location .

Still have questions or need assistance?

Our patient relations desk and clinical coordination team are available 24x7 to assist you.

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